This important and visible team member will support all business stakeholders including operations, executive management, customers / end users, software vendors, the information technology team, etc. The candidate will analyze and communicate stakeholder needs by translating specific business/data requirements into software/process requirements. He/she should have the ability to document and evaluate required data and information, develop flowcharts on process and information flow to enhance project success and assist with training. Additionally, this candidate will directly assist with client integrations to our systems and ensure complete client satisfaction as well as provide technical support across all functions of the business.
This candidate should possess 5+ years of IT experience with demonstration of strong problem-solving abilities, analytical skills, communication and interpersonal skills, and the ability to focus with close attention to detail. Ability to plan for current and future needs of a rapidly changing company and create an IT schema able to expand and contract rapidly to our customer demand.
The candidate will support the VP of Operations & work side by side with IT Manager to provide day-to-day tactical support of the overall IT function as well as partner with stakeholders to provide input, analysis and recommendations on IT enhancements as we continue to optimize and grow the business.
The requirements listed below are representative of the knowledge, skill, and/or abilities required to do the job successfully. The demonstration of prior experience in these areas or applicable examples to show the aptitude to learn the key responsibilities will be the key to the success in this position.
Assist in the standardization of laptops, workstations, printers, etc…
Participate in the analysis and evaluation of existing or proposed systems and assist in the design and testing of enhancements to existing systems.
Gather information from users for analysis of problem areas and respond to problem tickets.
Maintain current knowledge of relevant technologies as assigned.
Create training material for users on operating procedures.
Provide technical assistance to operations on current processes.
Participate in special projects as required. i.e. support companywide Communication Lines upgrade, Hosted VOIP Phone upgrade, Hybrid Network upgrade, Hosted or Hybrid ERP/WMS upgrade, Payroll Systems upgrade.
Possess a background in firewall security / security protection systems.
Possess a background in Layer 3 networking, router CLI, VLAN, POE, Site to Site VPN, SSL VPN, and network topology diagraming/streamlining.
Ability and knowledge to install physical networking components including but not limited to wireless technologies, Cat5/Cat6 cabling, PDU’s, IP KVM’s, etc…
Knowledge working with security cameras and security DVR systems.
Ability to write SQL queries (or experience in working with outside vendors to translate business requests to queries needed to fulfill the requests). Crystal Reports or Similar a plus.
Strong oral & written communication skills with an ability to express complex technical concepts.
Able to adapt and work effectively across varied situations and technologies as well as across functional groups (including corporate support, operations, client support, etc…).
Functional/working knowledge of IBM AS400/iSeries a plus.
Microsoft environment (Outlook, Office 365, Windows, SharePoint, Visio, etc.) Mac knowledge a plus.
EDI/API/FTP Flat file transactions a plus.
Power Shell experience a plus.
Occasional travel may be required.
Position Location: Cast Co-Work Space located in Springfield, Mo. Salary commensurate with experience.
Buske Logistics was founded as a family-owned business and has been privately held since 1923. Our company services a wide array of fortune 1,000 customers across the US and Canada, operating in industries ranging from automotive assembly parts and sequencing to food grade consumer products. Our warehousing network enables us to provide a turnkey supply chain solution for our customers’ individual logistics needs. We offer flexible footprints across many facilities and we are committed to offering our customers the kind of personal attention that results in quick answers, superior value, cutting edge technology and the most reliable performance in the industry.